Last updated: May 2026
These Terms & Conditions, along with our Privacy Policy, Cookie Policy and Accessibility Statement apply to:
- localheroesarchive.com
- support.localheroesarchive.com
- all hosted Local Heroes archive sub-sites
- associated platform services operated by Local Heroes
By using any part of the Local Heroes platform, you agree to these Terms.
If you do not agree, you should stop using the platform immediately.
1. About Local Heroes
Local Heroes is an educational and heritage programme delivered by Legasee Educational Trust (registered charity no. 1145354).
The platform supports schools, educators and communities in creating and sharing local heritage and oral history content.
References to “we”, “us” and “our” refer to Local Heroes and Legasee Educational Trust.
References to “you” refer to visitors, users, schools, organisations and contributors using the platform.
2. Platform Areas Covered by These Terms
These Terms apply differently across the following areas of the platform:
A. Main Website
The main Local Heroes website primarily provides:
- programme information
- educational information
- onboarding information
- contact and enquiry forms
- lead generation and communications
B. Support Portal
The support portal is intended primarily for:
- teachers
- school staff
- administrators
- participating organisations
The support portal may include:
- downloadable programme resources
- support tickets
- training materials
- onboarding guidance
- implementation support
C. Hosted Archive Sub-Sites
Participating schools and organisations may operate hosted archive sub-sites within the Local Heroes platform.
These may contain:
- oral history interviews
- archive materials
- photographs
- educational submissions
- media uploads
- student-created content
Additional responsibilities relating to hosted archive sub-sites are outlined in Section 14 of these Terms.
3. Platform Services
The platform may include:
- public websites
- hosted archive systems
- school sub-sites
- support portals
- media upload tools
- educational resources
- account systems
- analytics tools
- AI-assisted platform features
We may update, improve, suspend or discontinue features at any time.
4. Accounts & Access
Where account access is required, users agree to:
- provide accurate information
- keep login credentials secure
- not share accounts inappropriately
- notify us if they believe an account has been compromised
We reserve the right to suspend or restrict access where:
- these Terms are breached
- platform security is at risk
- unlawful activity occurs
- abusive conduct occurs
- accounts remain inactive for extended periods
We do not guarantee uninterrupted platform availability.
5. Acceptable Use
You agree not to:
- use the platform unlawfully
- upload harmful or offensive content
- interfere with platform operation
- upload malware or malicious code
- attempt unauthorised access
- misuse support systems
- harass staff or users
- infringe copyright or privacy rights
We reserve the right to investigate misuse and cooperate with relevant authorities where required.
6. Intellectual Property
Unless otherwise stated:
- platform branding
- platform software
- platform systems
- educational framework materials
- support documentation
- website content created by Local Heroes
remain the property of Local Heroes or its licensors.
You may not:
- reproduce platform systems
- commercially exploit platform materials
- redistribute protected materials
- reverse engineer platform software
without written permission.
Users and contributors retain ownership of content they upload, subject to the rights granted in these Terms.
7. Main Website Usage
The main website is provided primarily for general informational and educational purposes.
While we aim to keep information accurate and up to date:
- we do not guarantee completeness or accuracy at all times
- information may change without notice
- website availability may occasionally be interrupted
Nothing on the website constitutes professional or legal advice.
8. Support Portal Usage
The support portal is intended for participating organisations, teachers, school staff and administrators.
Users agree to:
- use the portal professionally and respectfully
- not misuse support systems
- not upload harmful or unlawful material
- only access resources relevant to authorised participation
Support materials and downloads remain subject to applicable intellectual property rights.
We may:
- remove resources
- update programme materials
- suspend accounts
- restrict portal access
where reasonably necessary.
9. AI-Assisted Features
Some platform areas may use AI-assisted technologies including:
- transcription
- search tools
- summaries
- categorisation
- moderation assistance
- support tooling
AI-generated outputs may not always be accurate and should be reviewed appropriately.
10. Third-Party Services
The platform may integrate with third-party services including:
- cloud hosting providers
- analytics providers
- embedded media services
- AI providers
- communication platforms
We are not responsible for third-party services or their availability.
11. Availability & Maintenance
We aim to provide a reliable platform, however:
- uninterrupted access is not guaranteed
- maintenance may occasionally affect access
- features may change over time
- systems may be updated or reorganised
We may maintain operational backups for security and disaster recovery purposes.
12. Limitation of Liability
The platform is provided on an “as available” basis.
To the fullest extent permitted by law:
- we do not guarantee uninterrupted or error-free operation
- we are not liable for indirect or consequential loss
- we are not responsible for third-party uploaded content
- we are not responsible for how schools or organisations use the platform
Nothing in these Terms excludes liability that cannot legally be excluded.
13. Privacy & Data Protection
Our use of personal information is governed by our Privacy Policy and Cookie Policy.
14. Hosted School & Organisation Archive Sub-Sites
Participating schools and organisations may operate archive sub-sites hosted within the Local Heroes platform.
These sub-sites remain part of the wider Local Heroes platform ecosystem.
School & Organisation Responsibilities
Schools and organisations are generally responsible for:
- safeguarding compliance
- obtaining permissions and consents
- ensuring lawful uploads
- supervising student participation
- ensuring uploaded materials are appropriate
- ensuring copyright permissions exist
- ensuring media/interview participants have appropriately consented
Student Participation
Schools and responsible adults must ensure appropriate supervision and safeguarding arrangements are in place for student participation.
Children under 13 should not independently create platform accounts without appropriate adult supervision and permission.
Uploaded Archive Content
Hosted archive sub-sites may contain:
- oral history interviews
- photographs
- archive materials
- educational resources
- video/audio recordings
- student-created submissions
Users and organisations uploading content confirm they have the lawful right to upload and publish that material.
Rights Granted to Local Heroes
By uploading content to hosted archive sub-sites, users and organisations grant Local Heroes a non-exclusive licence to:
- host
- display
- archive
- reproduce
- process
- adapt for technical compatibility
- promote educational aspects of the programme
solely for the operation and promotion of the Local Heroes programme.
Ownership of uploaded content remains with the original rights holder.
Moderation & Removal
We reserve the right to:
- review content
- remove content
- restrict access
- suspend sub-sites
where we reasonably believe content:
- breaches these Terms
- creates safeguarding concerns
- infringes rights
- may be unlawful or harmful
- poses operational or reputational risks
We are not responsible for independently verifying the factual accuracy of all uploaded content.
15. Accessibility
We are committed to improving accessibility and inclusive access across the platform.
Please contact us if you experience accessibility barriers.
16. Changes to These Terms
We may update these Terms periodically.
Updated versions will be published on the platform.
Continued use of the platform constitutes acceptance of updated Terms.
17. Governing Law
These Terms are governed by the laws of England and Wales.
18. Contact
Website: localheroesarchive.com
Email: hello@localheroesarchive.com
Support: support@localheroesarchive.com
SUB-SITE TERMS ADDENDUM
This Addendum applies to Local Heroes sub-sites and school-managed archive sites hosted within the Local Heroes platform.
1. Hosted Sub-Sites
Local Heroes may provide hosted sub-sites or archive areas for schools and organisations.
These remain part of the wider Local Heroes platform.
2. School Responsibilities
Schools and organisations are responsible for:
- managing their content
- safeguarding compliance
- obtaining permissions and consents
- ensuring lawful uploads
- maintaining appropriate supervision of students
- ensuring uploaded material is appropriate
3. Content Ownership
Schools and contributors retain ownership of their content.
However, Local Heroes may host, display and archive the content as part of operating the platform.
4. Platform Rights
Local Heroes reserves the right to:
- suspend sub-sites
- remove unlawful content
- restrict access
- conduct maintenance
- migrate or reorganise systems
where reasonably necessary.
5. Branding & Platform Attribution
Hosted sub-sites may include Local Heroes branding or platform attribution.
6. Support & Availability
Sub-sites are provided as managed platform services.
Availability and support levels may vary.
SCHOOL DATA & CONTENT RESPONSIBILITY ADDENDUM
This document explains responsibilities relating to data and uploaded content.
Schools & Organisations
Schools and organisations using Local Heroes are generally responsible for:
- obtaining permissions
- safeguarding oversight
- lawful data handling
- parental permissions where required
- ensuring uploaded content is appropriate
- responding to requests relating to their own uploaded content
Sensitive Information
Schools should avoid uploading unnecessary sensitive personal information.
Media Consent
Schools and organisations are responsible for ensuring contributors:
- understand how materials may be used
- understand that archive content may remain accessible
- have appropriately consented to participation
Copyright
Schools and users are responsible for ensuring uploaded materials do not infringe copyright or intellectual property rights.
Safeguarding Concerns
Local Heroes reserves the right to remove or restrict content where safeguarding concerns arise.